Last updated: October 27, 2025

1. Allergen Information & Dietary Restrictions

Important: Despite our best efforts, cross-contamination may occur in our kitchen.

Nut Allergies: Our kitchen processes nuts and nut products. We cannot guarantee a nut-free environment.
Gluten-Free: While we offer gluten-free options, our facility is not certified gluten-free.
Other Allergens: Please inform our staff of any allergies or dietary restrictions before ordering.
Menu Accuracy: Menu items and ingredients may change without notice.

2. Age Restrictions & Alcohol Service

Legal Drinking Age: Alcohol service is restricted to guests 21 years and older.
ID Requirements: Valid government-issued ID required for alcohol service.
Responsible Service: We reserve the right to refuse alcohol service to any guest.
Designated Drivers: Please arrange for safe transportation if consuming alcohol.

COVID-19: We follow all UAE health authority guidelines for restaurant operations.

Hand Hygiene: Hand sanitizing stations are available throughout the restaurant.
Contactless Options: Digital menus and contactless payment options available.
Staff Health: Our team members are regularly health-screened and vaccinated.
Facility Cleaning: Enhanced cleaning and sanitization protocols in place.

Reservation Confirmation: All reservations must be confirmed 24 hours in advance.
Large Groups: Groups of 10+ require special arrangements and deposit.
Cancellation: Please cancel at least 4 hours before reservation time.
No-Show Policy: Repeated no-shows may result in restricted booking privileges.

Legal Notice: This section contains important legal disclaimers.

Property Loss: We are not responsible for lost or stolen personal items.
Service Availability: Menu items and services may be unavailable due to circumstances beyond our control.
Third-Party Services: We are not liable for services provided by third parties (delivery, events, etc.).
Photography: By entering our premises, you consent to incidental photography for promotional purposes.

Ramadan Hours: Operating hours may change during Ramadan. Please check in advance.
Religious Observances: We respect all religious practices and provide appropriate accommodations.
Cultural Sensitivity: Our staff is trained to respect diverse cultural backgrounds and preferences.
Prayer Facilities: Prayer space available for guests upon request.

Local Sourcing: We prioritize locally sourced, sustainable ingredients when possible.
Waste Reduction: We implement recycling and food waste reduction programs.
Energy Conservation: LED lighting and energy-efficient equipment throughout our facility.
Single-Use Plastics: We are working to reduce single-use plastic consumption.

Dress Code: Smart casual attire appreciated. No swimwear or athletic wear.

Guest Conduct: We maintain a respectful environment for all guests and staff.

Prohibited: Smoking (except in designated sheesha areas), pets (except service animals), outside food and beverages.

Emergency Exits: Clearly marked throughout the restaurant.
First Aid: Trained staff members available. First aid kit on premises.
Emergency Contacts: Local emergency services: 999 (Police), 998 (Ambulance), 997 (Fire)
Evacuation: Follow staff instructions during emergency situations.

For questions about these disclaimers or to report safety concerns, please contact us:

Email: reservations@amoo.ae

Phone: +971 50 123 4567

Address: Dubai, United Arab Emirates